Our Services

At Switchcare we know how crucial your communications are. Our engineers are fully trained on the systems we maintain and regularly attend refresher and upgrade courses from the manufacturer or distributer. We have the latest ISDN testing equipment to rapidly trace faults, after all, quite frequently fixing the problem is a lot easier than finding it.

Time is Money
If your communications fail, your whole business is at risk. Orders cannot be taken or processed. You're out of touch and out of pocket. It is therefore imperitive that problems are fixed fast. From your initial contact with Switchcare the call is logged with the time and the date to ensure faults are dealt with within the relevent response times.

Your Questions Answered
We don't stop at fixing faults. Technical support is often difficult to find. The company that sold your system may not have the resources to quickly answer your day to day problems. How do I change the time? How do I input/access system speedials? How do I conference a call? As well as calling the service department for information we have now included on our site a support page for the basic questions and a self diagnostic section where you can attempt to rectify your fault online. Our web site also contains links to manufacturers so you can kee to dap upte with what your system has to offer.